FREQUENTLY ASKED QUESTIONS



Can multiple athletes share a bay?
Yes. Athletes are welcome to share a shooting bay with teammates or friends. Additional shooters may be added during the booking process for $10 per athlete.


Do I need to reserve a bay in advance?
Reservations are strongly recommended and may be made through the BTR Hockey app or online.  Walk-ins are welcome during business hours subject to availability.


Do I need to bring pucks?
No. BTR provides pucks for all shooting sessions.



Can I train in sneakers or skates?
Yes.


BTR is designed for training in either clean athletic shoes or hockey skates, allowing athletes to train in the environment that best fits their goals.




What equipment should I bring?

Athletes training in clean, athletic shoes should bring:

  • Hockey stick
  • Hockey gloves
  • Athletic clothing


For athletes 10u and younger, a helmet is strongly recommended.


Athletes training on skates should wear:

  • Helmet
  • Gloves
  • Elbow pads
  • Shin pads


Protective equipment is strongly recommended for all athletes and required for players 12u and younger.



Do parents need to remain at the facility?
Parents are welcome to stay and enjoy our lounge, which features comfortable seating, complimentary coffee, WiFi and a large-screen TV.


For younger athletes, we recommend that a parent of guardian remain at the facility during the training session.


How do I book a session?

All reservations are managed through the BTR Hockey app or online.


You can:

  • Reserve shooting bays
  • Purchase training packages
  • View real-time availability
  • Manage upcoming reservations


Can teams train at BTR?
Yes. Teams may reserve the entire BTR facility for exclusive off-ice training.


Team training sessions include:

  • Exclusive use of the facility
  • Four synthetic ice shooting lanes
  • Full access to the strength and conditioning area
  • Flexible training space for shooting and off-ice development


Teams conduct each session using their own coaches, instructors or team staff.


Single sessions, multi-session packages, and Team Partnerships are available.


Please visit our Team Training page or contact BTR for availability and scheduling.